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Policies & Guidelines

At Love To Learn Playhouse, our goal is to maintain a safe, flexible, and family-friendly environment. Please review the following policies to help ensure the best experience for all families.

 

Booking Classes & Open Play Sessions

 

 

  • All classes and open play sessions are bookable up to the class start time.

  • No walk-ins. Materials are prepared based on registered class size.

  • Please check availability via our app, website, or by calling us.

 

 

 

Cancellation & Rescheduling Policy

 

 

  • You may cancel or reschedule up to 2 hours before class time.

  • No credits will be issued for cancellations made less than 2 hours before the session.

 

 

To Reschedule or Cancel:

  • Website: Click Menu Icon> Select the circle icon with your initial> My Bookings > Select Your Session>  Select Reschedule or Cancel

  • App: My Profile> Bookings > Select Your Session > Select Reschedule or Cancel

 

If you have a Discounted 4 Session Pass:

 

  • Canceled/rescheduled classes will automatically be credited back to your package.

 

 

If you purchased a Single Session:

 

  • Message us using the chat icon on the website or Spaces app  to request a credit session (good for 1 year).

  • Credit Sessions- will appear in the payment dropdown at checkout for your next booking.

  • No refunds are issued for cancelled classes​

Credit sessions are not automatically generated for single sessions. You will need to notify us to add a credit session

 to your account.

 

 

Sibling Policy

 

 

  • Each paid session includes up to 3 siblings, but each child must still be registered.

  • Siblings over 6 months must be booked and fall within class age requirements:

  Infants under 6 months may attend all sessions without registration.

Class                              Age Range

Play With Me                    6 months- 3 years

Messy Play                       18 month- 4 years

Family Open Play               0- 5 years

Just the Babies                  12 months & under

 

 

How to Register a Free Sibling:

 

Message us via the chat icon on the website or app, or email us, to request a free sibling be added to your session.

 

For high-demand sessions, early booking is strongly encouraged- your spot is not guaranteed until you receive confirmation from us via email.​​

 

Older Siblings

 

 

Older siblings are welcome during:

 

  • Our special Older Sibling Week (e.g., Winter Break).

  • Pop-up sessions that specifically include their age range.

Older siblings are unable to attend regular class sessions otherwise.

 

Class Structure & Times

 

 

Each class includes:

 

  • 15 minutes warm-up free play

  • 45 minutes guided class activities

  • 15 minutes bonus free play

Please do not arrive early or stay past the end of class time.

Instructors need time to prep and sanitize between classes.

 

Class Times:

 

  • 9:15 AM – 10:30 AM

  • 10:45 AM – 12:00 PM

  • 12:15 PM – 6:00 PM (Weekday Open Play)

  • 9:30 AM- 12:30 PM (Weekend Open Play)

 

 

Caregiver participation is required.

Please supervise your child at all times.

 

 

Food & Drinks

 

 

  • Snacks may be eaten in the designated snack area only.

  • No food or drink inside the gated play area.

  • Please clean up after your child and be mindful of allergies.

  • Please encourage your child to wash their hands prior to re-entering the Play area.

 

 

 

 

 

Contacting Us

 

 

We respond to all messages within 24 hours (Mon–Sat).

For fastest replies, please email, call, or message us through the app or website using the chat feature.

 

 

 

Social media messages are only checked once per day.

If calling, please leave a voicemail — instructors may be in session.

 

Thank You!

 

 

We appreciate your help in keeping Love to Learn Playhouse a warm, safe, and welcoming space for all families!


Need to book a free sibling?

Click the chat icon below or email us to add a free sibling to your booking 😊  (Free sibling discounts not available for Santa events)

 

Refund/cancellation policy for classes and open play sessions (Please note: Private space rentals and special events follow separate cancellation policies.) All classes can be cancelled or rescheduled up to 2 hours prior to the start of class time. Credits will not be issued for classes cancelled or rescheduled without 2 hours notice.


TO RESCHEDULE: Login through the website or app, go to your booking, and click "reschedule".


TO CANCEL: Login through the website or app and cancel your session.

For session packages cancelled or rescheduled classes will automatically be added back to your sessions. 

 

Credit sessions for single bookings must be requested and are not automatically generated.

You can request a credit by messaging us through the website/app or emailing info@lovetolearnplayhouse.com.

Credit sessions remain valid until our closing date of 2/21 /26.

Love to Learn Playhouse
864 Hwy 36 Leonardo, NJ 07737
Info@lovetolearnplayhouse.com
732-856-4854

© 2023 by Mums Tums and babies. Proudly created with Wix.com

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